The things we think and do not say

The Memos

The Jerry Maguire Collection: the long-form whitepapers, written for and with partners across the industry. Fewer buzzwords. More attention. To be clear, these are memos, not mission statements, and like the original, each one got somebody talking.

A typewriter on a desk, graded in navy and brass

The collection

Two freight trains diverging at night
Commissioned by PayPal & Glass Atlas · 2026

The Inevitable Shift

Where commerce investment actually sits in 2026, built on a YouGov study, framed through Kevin Kelly: the march of investment is now a what and a when, no longer a why.

The new one
A glass of Irish whiskey in a dark bar
With RMW Commerce, for Shopware · May 2025

SpeakEasy Commerce

Regulated ecommerce as Prohibition: the brands that can’t run Meta ads, can’t keep a Stripe account, and quietly print money behind the velvet curtain. A heavy rulebook is a moat.

The cult favourite
An outfielder under grey night clouds, watching a fly ball
April 2025

Moneyball

Billy Beane for B2B: the forgotten categories of commerce, industrial distributors playing the long game, and finding wins in the data everyone else refuses to look at.

The scout’s report
A red telephone box at night
With RMW Commerce, for Feedonomics · 2024

Your Customer Is Hiding in Plain Sight

Marketplaces as the knife fight in a phone booth, and why brilliant basics beat brilliant strategy: channel identification, connectivity, assortment, optimisation, profitability.

The fundamentals

Copies move through the proper channels: request one via the agency. Murt will say he wrote them. He did not write them.

Photography: insidious_plots, Paul L Dineen, kevin dooley (CC BY, graded); typewriter and phone box CC0.

A lit APPLAUSE sign hanging over the studio audience

This is where you subscribe

One welcome email, then only the good stuff: essays, episodes, and the occasional perfectly deployed GIF.