The things we think and do not say

The Memos

The Jerry Maguire Collection: the long-form whitepapers, written for and with partners across the industry. Fewer buzzwords. More attention. To be clear, these are memos, not mission statements, and like the original, each one got somebody talking.

A typewriter on a desk, graded in navy and brass

The collection

Two freight trains diverging at night
With Glass Atlas, Commerce & PayPal · 2026

The Inevitable Shift

Where commerce investment actually sits in 2026, built on a YouGov study, framed through Kevin Kelly: the march of investment is now a what and a when, no longer a why.

The new one
A glass of Irish whiskey in a dark bar
With Shopware · May 2025

SpeakEasy Commerce

Regulated ecommerce as Prohibition: the brands that can’t run Meta ads, can’t keep a Stripe account, and quietly print money behind the velvet curtain. A heavy rulebook is a moat.

The cult favourite
An outfielder under grey night clouds, watching a fly ball
With Shopware · April 2025

Moneyball

Billy Beane for B2B: the forgotten categories of commerce, industrial distributors playing the long game, and finding wins in the data everyone else refuses to look at.

The scout’s report
A red telephone box at night
With Feedonomics & BigCommerce

Your Customer Is Hiding in Plain Sight

Marketplaces as the knife fight in a phone booth, and why brilliant basics beat brilliant strategy: channel identification, connectivity, assortment, optimisation, profitability.

Final PDF landing soon

The Feedonomics & BigCommerce edition arrives once the final print clears. For anything else, the agency remains open. Murt will say he wrote these. He did not write these.

Photography: insidious_plots, Paul L Dineen, kevin dooley (CC BY, graded); typewriter and phone box CC0.

A lit APPLAUSE sign hanging over the studio audience

This is where you subscribe

One welcome email, then only the good stuff: essays, episodes, and the occasional perfectly deployed GIF.